Debt Collectors Flooded with Mass-Produced Requests for Validation
Debt collectors routinely receive requests for validation from consumers. The FDCPA provides specific guidelines and requirements for how consumers may request validation and the method in which a debt...
View ArticleGet Sued If You Do . . . Get Sued If You Don’t: The Debt Collectors’ Conundrum
The interpretation of certain provisions of the FDCPA by consumer attorneys, Courts and regulators contain a number of “Catch-22” scenarios where a debt collector is potentially subject to lawsuits and...
View ArticleAppellate Courts Hold Typical Collection Letters Violate FDCPA
Debt collectors and consumer advocates agree that collection letters do little (if anything) to truly inform consumers about their indebtedness. Very few consumers actually read collection letters....
View ArticleFDCPA Victory in Class Action Letter Case:What It Means for the Industry
Debt collection letters continue provide an expansive target for FDCPA and related lawsuits due to the panoply of Federal and State disclosure requirements for such letters. Further, the Court cases...
View ArticleWhat Collectors Really Need to Know About the CFPB’s Proposed Rules
On July 28, 2016, the CFPB released an outline of its proposed rules regarding debt collection. The outline is the next step in the first ever rulemaking in the nearly 40 year history of the FDCPA....
View ArticleThree Overlooked Traps for First Party/Early Out Servicers
First party and early-out servicing provides an enhanced customer service experience and greater responsiveness for consumers. These qualities make first party and early-out servicing beneficial for...
View ArticleNew Collection Letter Lawsuits in California and New York: What Your Agency...
Collection letters are the bane of our industry. Letters are expensive to send and – despite what a certain television pundit claims – studies prove that few consumers actually read collection...
View ArticleVerbal Authorization for Recurring Payments – Ask Yourself One Question: “Do...
Debt collectors that accept recurring payments over the phone know that Federal laws – specifically Regulation E, the Electronic Funds Transfer Act and the E-Sign Act – provide guidelines for consent...
View ArticleNew Consumer Strategy for Baiting FDCPA Violations And Use of Text Messages...
Consumers using scripts to bait debt collectors into FDCPA violations is certainly nothing new. InsideARM has been publishing articles about this issue for years:...
View ArticleNew Federal Court of Appeals Rulings Favor Debt Collectors
Debt collectors were given clarity regarding two thorny FDCPA issues recently by decisions issued from the Seventh Circuit Court of Appeals. In the case of Portalatin v. Blatt, the Court held that a...
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